Support

If you need help with Through It, have a safety concern, or want to report a problem, use the support and safety options inside the app.

Urgent help

Through It is not an emergency service or a substitute for professional care. If you or someone else is in immediate danger in the UK, call 999 or go to A&E.

Account and safety

The app includes tools for reporting users, blocking users, disconnecting connections, and accessing support resources.

Contact

For questions or problems that cannot be resolved using the options above, email us at support@throughit.co.uk.